A basic VoIP package will come with the usual free features like 411 directory, caller ID, 911 service, and call blocking. Additional features or services may be included but you could easily go over your budget by adding everything you come across.
Do You Need SMS?
Short message system or SMS is an add-on service that not all VoIP or voice over Internet protocol providers offer. The SMS feature for VoIP phones basically work the same with the SMS feature of mobile phones. You type a message, send it to the recipient, and you could instantly receive feedback…or not. It really depends with your recipient!
One thing you should know about the SMS capabilities of VoIP is that they’re not cheaper than those offered by mobile phone providers. As such, if saving money is your primary reason for using the SMS services of your VoIP phone, that won’t work in the long run.
SMS services, however, are excellent as backup. You can use them if someone prefers to receive a text message rather than answer a call. Most VoIP companies will offer you a prescribed amount in exchange of a specified number of messages you can send.
Do You Need Unlimited Calls to US or Canada?!
Then again, who wouldn’t want to have unlimited calls to enjoy? Calling home to learn the latest news about your family back home, calling your work to inform them about your absence today, or even calling a company’s customer hotline…all these will cost you money even if you’re using a VoIP phone.
You can only avoid paying exorbitant fees if you are offered unlimited calls by your VoIP provider. If they do, it wouldn’t matter where you are. You can have an Oregon-based number and still charge and get charged local rates. You can be in New York and your recipient may be in Quebec, but again, who cares? The rates will stay deliciously the same!
Do You Need Speed Dialing
Many people understand how this works but fail to take advantage of it because they consider it unnecessary. Wait, however, until you get involved in an accident and you’ll know how important it is to use speed dialing.
With speed dialing, you simply do not waste time. There are no numbers to memorize or press the respective buttons they represent. Two digits are the max to remember just to contact important people.
Now that you know about these features, do you think you should add them to your VoIP package?
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