Add-on features for your VoIP or voice over Internet protocol system are nice but costly to have. To enjoy efficient use of your VoIP system, it’s important to familiarize yourself with the many add-on features or services offered by your VoIP provider. Use your knowledge then for determining which features are critical for your business.
Suggested Features for Your VoIP System
Here are three fun but helpful add-on features or services to include in your VoIP package: toll-free numbers, repeat dial if busy, and line unavailable forward.
Free Calls for Your Customers!
Everyone has probably had the experience of contacting a toll-free number at least one in his life. Toll-free numbers are often easy to memorize; they begin with the digits 1-800 and the following digits usually spell out the name of the business or something which immediately calls the business into mind.
Toll-free numbers can take quite a bit of paperwork to obtain with traditional phone lines but not if you’re using VoIP. You can even get more than one for your account. Of course, be aware that having toll-free numbers means add-on costs as well. Firstly, you’ll be charged with a monthly fee in exchange of a certain number of minutes, regardless of the source of the call.
If the number of calls you’ve received through the toll-free number exceeded your monthly quota for free minutes, you have to pay per minute for every call and the source or location of the callers will matter this time!
No More Finger Pain
Fingers get stressed, too, and one of the common sources of finger pain is excessive or repetitive dialing. Imagine trying to get through the hotline of a popular radio show. Imagine trying to contact the service hotline or your state’s energy department when you’re experiencing a three-day blackout. There are so many reasons why making a call can be so terribly important and you’d willingly spend time and effort on it. What’s not necessary, however, is to suffer from it.
If you’ve got VoIP, the repeat dial feature can be availed of as an advanced fee. With it, your VoIP phone shall do all the dialing for you. Just dial the number once and your phone can do the rest.
No Missed Calls
If you’re thankful for the call forwarding feature of your mobile and landline phone, you’ll be glad to know that this feature is available with VoIP phones as well. Just indicate the number and all missed calls will be forwarded to it right away.
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